Whenever I visit with Mark personally or see him at Council meetings or social gatherings, I always see the same man. He is consistently caring, actively listening and ready to help or answer questions. He doesn't appear to have to ``shift gears`` to become a listener and does not go into overdrive about presenting or selling the products he represents. He speaks about what he and the Knights provide with absolute sincerity and clarity. He comes across to me as a man who is not going to push anybody against the wall, but is not going to step back from the genuine benefits of what he is selling or explaining.
Mark is patient in working with you and thus, makes it easy to find the right balance for each individual. I find Mark to be trustworthy. When we met and talked about some of my own accounts, he didn't try to have me reinvest those that were outside of the Knights of Columbus plans. That honesty of acknowledging the ``good`` indicated to me that Mark is not just a salesman looking for a commission. Rather, he is genuine in his concern for what is best for the individual and his family. I am further comforted in knowing that in a Knight's most desperate hour of need, he is there to accomplish the goal set forth by Fr. McGivney when he founded the Knights of Columbus.
Mark contacted me and was most helpful providing me with the information I was requesting. He also suggested that I begin paying the premiums I have not needed to pay to maintain the policy since dividends and earnings exceeded the annual premiums. His reasoning for me to pay the premiums instead of using the policy's earnings made sense to me and I am now doing so.
Annually, Mark meets with us to review our policies and discuss our insurance needs. I really appreciate the time he takes to inform us of the increased value of our portfolio and explain options available to minimize tax payments and increase the value of bequests included in our wills. Mark Deaton is knowledgeable, caring, and helpful. He is passionate about assisting members of the Knights of Columbus and their families in preparing for the future. I am further comforted in knowing that in my wife's most desperate hour of need, he (or another KofC field agent) will be available to assist her.
We have known Mark Deaton for more than five years as an active member of the Knights of Columbus, a devoted parishioner of our Church congregation at St. Maximillian Kolbe Catholic Community and a diligent representative of the Knights of Columbus Insurance. Mark is very knowledgeable of the Knight’s insurance products and presented them fairly and completely. He listened to our needs and was responsive to all our questions and concerns. He is prompt and courteous in his work. We can say that we believe he is a man of fine integrity.