Mark is patient in working with you and thus, makes it easy to find the right balance for each individual. I find Mark to be trustworthy. When we met and talked about some of my own accounts, he didn't try to have me reinvest those that were outside of the Knights of Columbus plans. That honesty of acknowledging the ``good`` indicated to me that Mark is not just a salesman looking for a commission. Rather, he is genuine in his concern for what is best for the individual and his family. I am further comforted in knowing that in a Knight's most desperate hour of need, he is there to accomplish the goal set forth by Fr. McGivney when he founded the Knights of Columbus.